From the category archives:

Social media monitoring best practices

“We’ve got the tool – now what?”

by michelle on June 21, 2010

Brands are not using social media to spy

by michelle on June 7, 2010

A Review of Social Marketing Analytics

by michelle on May 6, 2010

One week after the Monitoring Social Media Bootcamp #msmbc10 – A look at influencers

by Synthesio on April 8, 2010

3 ways to identify influencers in social media

by michelle on February 26, 2010

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