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Get Engaged To Your Online Customers


Customer Engagement World in New York City last week provided us an incredible opportunity to meet with great companies and help them understand how imperative social media is to customer engagement. We were also able to teach them about the importance of understanding your Social Reputation Score, as well as those of your competitors.

Since we focused on teaching the importance of social media and Social Intelligence when engaging with your customers, we decided to also take the opportunity to track the global conversations around the conference. Here are some engaging insights into the overall reach of the event, trending topics and our final list of top influencers driving the conversations.

Most Popular Topics

Customer Engagement World Social Media CRM Social Intelligence Social Media Monitoring Social Analytics

Top 10 Influencers

Customer Engagement World Social Media Monitoring Social Intelligence Social Analytics Social Listening

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