Synthesio is Hiring! VP of U.S. Operations (NYC)
VP of U.S. Operations
At Synthesio, we live and breathe Social Media Monitoring. Since 2006, we’ve been listening to everything and anything people have to say on the web, with a passion that has yielded multiple awards and rapid growth within our New York, London, Singapore and Paris offices. To meet our U.S. growth, we are searching for a talented, driven VP of Operations with a passion for social media to help us continue to improve and help bring us to the next level.
You will be responsible for all client services in the U.S. at every step of the customer experience:
– Pre-Sales: Assist senior sales with deep Project Management & Social Media Strategy expertise to support top-level new business pitches
– Launch: Plan and manage exciting multinational social media listening projects with Fortune 500 brands and agencies with your team and partners
– Project Management: Manage the day-to-day needs of our top clients by providing close communication, timely deliverables and valuable consultation to ensure goals are met
– Build and Train a team of Project Managers for premium customer relationship management, troubleshooting, consultation, etc.
Working with us Means…
– A position of high responsibility
– Working at the forefront of global social media monitoring innovations
– Being part of an exciting, quickly growing industry
– Working in a fast-paced, high-energy company, at the forefront of innovation
– Experience the excitement of an explosive, rapidly-growing industry
– Great opportunity to build and lead our Operations Unit during this exciting growth phase
Desired Skills & Experience
– 6+ years’ experience carrying out project management / consulting activities
– Strong sense of technology
– Numbers-driven, ROI focused
– Experience working closely and efficiently with a sales department
– Excellent knowledge of the web industry and social media
– Good experience in team management
– Strong experience in customer facing relationships
Apply Now at hr (at) synthesio (dot) com
Synthesio helps brands and agencies listen to, understand and engage with consumers. By delivering social media data of the highest quality within 190+ countries & 50 languages, brands receive crucial intelligence & insights into their market’s opinions, wants and needs.
Driving positive business change, and building stronger relationships with consumers since 2006.