Synthesio Named a Leader in The Forrester Wave Enterprise Listening Platforms Report
We’re excited to announce that Synthesio has recently been named a Leader in The Forrester Wave™: Enterprise Listening Platforms, Q1 2014 report.
The report which analyzed The 11 Providers That Matter Most And How They Stack Up, named Synthesio as a leader, including the highest score for current offering and strategy.
Forrester Research, Inc., named Synthesio among Leaders cited for their advanced data processing capabilities, user-friendly dashboards, and strong integration and partnership plans.
According to Forrester, “European-based listening solution Synthesio was a leader in this study due to its superior global data coverage, automated analysis built from human coding, and functional dashboard. Synthesio has a strong road map that focuses on cooperative and connected sources of consumer feedback data. Well-satisfied customer references score the vendor highly for its flexibility and the frequency with which it recommends new approaches.
The report concludes that, “In the past, buyers selected tools based on the mix of data sources that they provided. Today, buyers need tools that provide more stakeholders with access to listening data. They seek tools that are easy to use, require little training, have many user role options, and have flexible reporting features so that they can expand use within their companies.”
The role and importance of social listening and engagement is rapidly increasing and it’s imperative that the technology and service offerings keep up with the growing demand for deeper, yet understandable data.
Let Synthesio prove the importance of social listening for your enterprise. Contact us today for a demo, and see social intelligence in action.