3 Ways to Detect and Manage Social Media Crises

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3 Ways to Detect and Manage Social Media Crises

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The question of how to spot and manage social media crises as they unfold online often comes up when companies first start listening to social media. The first step is to realize that monitoring 100 percent of the Web is not only impossible, but also costly and unnecessary. Here are three quick tips for online crisis monitoring:



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