MarTechSeries – 2018 Checklist for Marketers: Social Media Intelligence

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MarTechSeries – 2018 Checklist for Marketers: Social Media Intelligence

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Avoiding bad things from happening should be part of your social media checklist, even as customer experience remains the biggest goal for B2B brands. Social media intelligence tools from Synthesio and NetBase essentially bridge the gap between social conversations, audience segmentation, crisis management, and customer experience.



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