Understand What Customers Are Buying and Why
Sometimes new products take off and sometimes they don’t. With Synthesio’s advanced social media monitoring and analytics tools, Retail brands can get to the root of consumer sentiment, preferences and behaviors to identify which products are garnering the most positive buzz, driving the most revenue, and why.
- Analyze preferences, attitudes and sentiment that are driving purchase behaviors
- Track consumer feedback on specific products, services and product lines
- Filter conversations by country, language and media type to focus your research
- Monitor brand reputation with the proprietary Social Reputation Score™ metric