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As temperatures drop and heating systems kick into gear, millions of consumers actively seek solutions to their winter skin woes. Here we looked at Global English online conversations from the past 3 months about managing skin in the winter to reveal:
The transition to winter brings a perfect storm of environmental challenges that fundamentally alter skin behaviour. Cold, dry air combined with indoor heating creates a moisture-stripping environment that accelerates water loss from the skin. This seasonal change forces consumers to alter their skincare routines, driving a shift in product searches and purchases as people discover their trusted summer products simply aren't cutting it anymore.
The past 3 months of social data reveal 9 distinct pain points when it comes to managing our skin in winter:
Dryness, dullness and lack of hydration (55k mentions). Cold air, indoor heating, and low humidity during winter strip the skin of its natural moisture, leading to dryness and dehydration. Linked to dryness, fears over flaky skin and makeup (9k mentions) during the festive season also emerge.
Chapped lips and hands (42k mentions) emerge due to lack of Vitamin D and neglect of lips and hands, resulting in chapped and cracked skin. This is exacerbated by habits like licking lips and not using protective balms.
The harsher winter environment can cause increased sensitivity and redness (34k mentions), often due to a compromised skin barrier (18k mentions) and exposure to cold winds and indoor heating.
Worries over breakouts generated 17k mentions, due to the claimed use of heavier products and changes in skincare routines that may not suit all skin types. Other behavioural changes that impact skin are also shared online, including neglecting to use SPF (36k mentions), increased use of hot showers (2k mentions) and over-exfoliation (1k mentions) due to trying to avoid flaky skin.

Hydration heroes
Barrier protectors
Anti-aging ingredients
Consumers are increasingly turning to creative solutions and kitchen-cabinet remedies to address their winter skin concerns. Homemade “winter face packs” featuring honey for its humectant properties, yogurt for gentle exfoliation and probiotics, and oats for their soothing and anti-inflammatory benefits.
Smart product layering is commonly discussed as consumers learn to apply products in a specific order to maximise hydration. Posts commonly describe applying products from thinnest to thickest consistency, allowing each layer to absorb properly before adding the next, creating a protective moisture sandwich that locks in hydration.
The continued trend toward multi-purpose products reinforces consumer desire for simplified routines without sacrificing results. Conversations reflect a need for a product holy grail of moisturizer, sunscreen and primer, streamlining morning routines during busy winter months.
The winter skincare market isn't just about selling more moisturizer. It's about understanding the complex interplay of environmental challenges, consumer behaviour and evolving ingredient preferences. Brands that can navigate this landscape with education, innovation and genuine solutions will capture the loyalty of winter-weary consumers seeking relief from their seasonal skin struggles.
Data was sourced from the Ipsos Synthesio social and search intelligence platform. To explore how we can help enrich your consumer understanding, book a demo today.
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