Get a full picture of the conversations that matter to your brand with customizable Social Listening dashboards.

Unparalleled Social Listening Data Quality & Quantity

  • Synthesio sources social listening data in over 80 languages to provide access to the most complete collection of data on the market.
  • All mentions in the Synthesio Social Listening Platform are enriched with robust metadata about the content, author, and tone – and can easily be filtered.
  • Social Media Listening dashboards can be infused with paywall data from LexisNexis, logo recognition capabilities, and vast quantities of consumer reviews.
social listening data quality
social plus interaction

Synthesio Plus Interaction & Engagement Data

  • Track views, likes, favorites, replies, retweets and shares from Facebook, Twitter, Instagram and YouTube directly on your social media listening dashboards.
  • Add high-level business intelligence to your Social Listening dashboards with Media Value and Engagement Rate widgets.
  • Leverage Interaction Timelines to determine the duration of a post’s resonance or analyze your brand’s share of voice as part of a competitive data set.

Social Listening KPIs & Measurement

  • Analyze social listening metrics developed with traditional market research methodologies to meet client needs based on existing cross-channel media KPIs.
  • Deploy use case-based social listening KPI frameworks designed to accurately measure brand health, crisis impact, and campaign performance.
  • Export massive pre-filtered data sets via API or using our in-house tool, Reveal, to merge Social Listening metrics with the performance data in your SaaS business intelligence tool.
social listening kpis