Get a full picture of the conversations that matter to your brand with customizable Social Listening dashboards.
Unparalleled Social Listening Data Quality & Quantity
- Synthesio sources social listening data in over 80 languages to provide access to the most complete collection of data on the market.
- All mentions in the Synthesio Social Listening Platform are enriched with robust metadata about the content, author, and tone – and can easily be filtered.
- Social Media Listening dashboards can be infused with paywall data from LexisNexis, logo recognition capabilities, and vast quantities of consumer reviews.
Synthesio Plus Interaction & Engagement Data
- Track views, likes, favorites, replies, retweets and shares from Facebook, Twitter, Instagram and YouTube directly on your social media listening dashboards.
- Add high-level business intelligence to your Social Listening dashboards with Media Value and Engagement Rate widgets.
- Leverage Interaction Timelines to determine the duration of a post’s resonance or analyze your brand’s share of voice as part of a competitive data set.
Social Listening KPIs & Measurement
- Analyze social listening metrics developed with traditional market research methodologies to meet client needs based on existing cross-channel media KPIs.
- Deploy use case-based social listening KPI frameworks designed to accurately measure brand health, crisis impact, and campaign performance.
- Export massive pre-filtered data sets via API or using our in-house tool, Reveal, to merge Social Listening metrics with the performance data in your SaaS business intelligence tool.