Get a full picture of the conversations that matter to your brand with customizable Social Listening dashboards.

Unparalleled Data Quality & Quantity

  • Synthesio sources social listening data in over 80 languages to provide access to the most complete collection of data on the market.
  • All mentions in the Synthesio Social Listening Platform are enriched with robust metadata about the content, author, and tone – and can easily be filtered.
  • Social Media Listening dashboards can be infused with paywall data from LexisNexis, logo recognition capabilities, and vast quantities of consumer reviews.

Synthesio Plus Interaction & Engagement Data

  • Track views, likes, favorites, replies, retweets and shares from Facebook, Twitter, Instagram and YouTube directly on your social media listening dashboards.
  • Add high-level business intelligence to your Social Listening dashboards with Media Value and Engagement Rate widgets.
  • Leverage Interaction Timelines to determine the duration of a post’s resonance or analyze your brand’s share of voice as part of a competitive data set.

Social Listening KPIs & Measurement

  • Analyze social listening metrics developed with traditional market research methodologies to meet client needs based on existing cross-channel media KPIs.
  • Deploy use case-based social listening KPI frameworks designed to accurately measure brand health, crisis impact, and campaign performance.
  • Export massive pre-filtered data sets via API or using our in-house tool, Reveal, to merge Social Listening metrics with the performance data in your SaaS business intelligence tool.