Consumer electronics manufacturers around the world use the Synthesio’s enterprise manufacturing intelligence software to monitor their supply chain ecosystem, manage customer service issues, and stay ahead of trending sentiment for energy efficient products. Synthesio’s data sourcing infrastructure and AI-powered classification technology provides teams with real-time access to organic consumer data from social media, forums, and blogs, so they can act quickly to enhance the customer experience across media channels.
- Consumer electronics brands leverage Synthesio’s network of integration partners to push organic posts that don’t appear in their official owned channels into their customer care portals.
- Synthesio’s real-time alerts provide tracking of the leading crises indicators to the consumer electronics supply chain, so teams remain aware of global issues that might have major impacts.
- The Synthesio Social Intelligence Suite provides consumer electronic stakeholders with trend tracking dashboards focused on the industry’s shift.