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Social Intelligence Suite
Social Listening Dashboards by Synthesio
BI-Styled Reporting Module
Trend Detection Module
Topic Modeling – AI-Powered Trend Analysis
Social Media Command Center
Strategic Insights Reports
Use Case Stories
Guides & Synthesio Reports
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Drive Customer Engagement
Optimize the social media customer experience with actionable data-driven insights powered by the Synthesio Social Intelligence Suite.
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Identify negative mentions in real time to expedite issue resolution and boost satisfaction.
Target high-value sites, users, and conversations to focus on the feedback that means the most to your brand reputation.
Discover issues with specific products or locations to fuel business process optimization.
Benchmark brand social intelligence KPIs against top competitors to see who’s winning the conversation.
Leverage Social Reputation Score™ to measure reputation and satisfaction across the industry.
Utilize Synthesio’s ROI tools to understand the impact of customer care and other online activities.
Owned Channel Efficacy
Visualize and analyze the evolution of owned brand channel KPIs from across social networks in a single dashboard.
Benchmark the performance of your competitor’s owned channels to learn what inspires their audience to act and react.
Plan content intelligently with delivery optimization and measure its life-cycle after launch.
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