Listen

Leading Global Social Listening Platform

Monitor the Globe with Social Listening

The Synthesio Social Listening platform has collected billions of mentions to date. We also offer custom sourcing to ensure that we are monitoring all the websites that matter to you. That means that no matter where your customers are or what they are talking about, you won’t have any gaps in data.

Global Social Listening

Industry-Leading Data Quality

Content, behaviors, and user preferences evolve quickly on the web. Our combination of human and automated data cleaning lets you adapt to events as they happen – so you can spot the trends that matter to your business.

  • Smart spam filters and human review continually optimize datasets
  • Machine learning eliminates duplicate posts and noise from fraudulent accounts
Social Listening Query Search

Advanced Search Made Simple

For most organizations there are hundreds of relevant mentions hitting the web every day, but they are hidden among thousands of irrelevant conversations. With our Visual Query Builder, it’s easy to find and follow the right conversations without having to write complex Boolean queries.

  • Visual Query Builder and Advanced (Boolean) Mode can both be used to build complex datasets for analysis on your data visualization dashboards
  • Conduct rapid-fire searches for ad-hoc research with Flashdash – Synthesio’s Instant Insights Tool
Social Listening Social Media

Custom Research & Setup

We provide custom sourcing to ensure that only the social networks, websites, blogs, et al. most relevant to your brand are filling your dashboards with data. Sourcing includes whitelisting of influencer accounts (to pull in mentions regardless of keyword) and blacklisting of accounts known to flood social channels with spam, noise, links and low-rent promotions.

  • Custom research and sourcing for each project
  • Target specific channels, profiles, accounts or tags
Social Listening Widgets

Business-Level Workspaces & Dashboards

Use our out-of-the-box Social Media Listening dashboard templates – or build your own from scratch – to set up workspaces that serve specific project needs.

Out-of-the-Box Templates:

  • Drag and drop over 30 data visualization widgets into an intuitive and flexible interface
  • Multiple permissioning levels for builders, analysts, and administrators