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Make Decisions With Your Consumers in Mind

Synthesio’s AI-enabled social intelligence structures the online voice of your consumers, helping you to identify and understand their ever-changing motivations, preferences, and attitudes.

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See It In Action

Social Intelligence Customer - Sega

Social Intelligence Customer - Nestle

Social Intelligence Customer - Cigna

In The Age of the Consumer

Brands face unique challenges

8 Seconds

The average human attention span online

2 out of 3

Consumers believe their words can influence today’s businesses

80 to 90%

The failure rate of new products across categories

Spotlight on eCommerce

Explore the social data behind the explosive growth of online shopping.

The Power of
AI-Enabled Social Intelligence

Explore all use-cases

Protect

Protect your brand from crisis events and emerging competitors

Understand

Understand consumer context, motivation, and larger cultural shifts

Innovate

Discover new audiences, fresh copy, and whitespace opportunities

How It Works

Collect

Query and search billions of online conversations.

Analyze

Spot new consumer trends with AI-assistance.

Report & Decide

Build and share custom charts. Make consumer-centric decisions.

Total Consumer Understanding by Synthesio

Trace what your consumers say, do and think online

Listen and Monitor

Fast track your way to the organic voice of your consumer. Identify emerging topics and repeated consumer language.

Synthesio's Social Intelligence helps you listen to consumer conversations and find new trends by surfacing social posts and clustering topics of conversation

AI-powered social intelligence finds volume and correlation spikes across your dataset

Spot and Qualify

AI captures what you’d otherwise miss, alerting you to noteworthy shifts in conversation.

Identify Affinities

Go beyond conversations. Uncover what makes your audience tribes unique and connected.

By looking at what people do online, Synthesio's Social Intelligence surfaces your audiences affinities, such as interests in pizza, star war, and gaming as examples.

Synthesio's Social Intelligence surveys allow you to ask questions directly to your consumers, like if they plan to renew a subscription, for example.

Ask Questions

Eliminate guesswork. Send digital surveys and find out what consumers really think.

Report and Decide

Build custom widgets, share internally, and start making consumer-centric decisions at scale.

Synthesio's social intelligence allows you to build custom reports and email to your teammates.

Introducing Audiences

Now you can uncover conversational and behavioral insights in one place.

Announcements

Asahi Audience Analysis Case Study

Social Insights Michelin Webinar

Unstructured Data to Intelligence Report

Social Intelligence Crafted to Your Needs

Our Resources

Customer Stories

Webinars

Blog Posts

Guides & Reports

Ready to start understanding your consumers?