Synthesio: Social media crisis management made easy
Synthesio has developed an easy-to-use social listening and AI-powered social analytics toolset that can streamline and improve your social media crisis management workflows. Synthesio provides you with the vital brand health metrics—Share of Voice, Sentiment, and Social Reputation Score—you need to monitor before, during, and after a crisis strikes.
With Synthesio, you can receive real-time alerts when unusual activity or situations that have the potential to escalate into a social media crisis are detected, enabling you to act fast and stay ready. Mid- and post-crisis, Automated Sentiment Analysis helps you gauge the reaction of online audiences while Synthesio’s proprietary metric, Social Reputation Score, allows you to quickly and accurately evaluate the performance and ROI of your crisis management efforts.