Comprehensive social monitoring tools plus advanced social media analytics
An established leader in the social listening space, Synthesio helps the world’s leading brands obtain actionable insights from the most extensive collection of social interaction and engagement data on the market. Synthesio’s Social Media Intelligence Suite combines comprehensive social monitoring capabilities with AI-powered social media analysis to enable proactive social listening.
Use Synthesio’s Social Listening Dashboards to view real-time metrics for your owned, paid, and earned media across social channels. Deploy use-case based KPI frameworks to measure and track brand intelligence, campaign performance, or the impact of a crisis, depending on your objectives. Scroll through mentions enriched with metadata about content, author, and tone. Leverage Natural Language Processing and Automated Sentiment Analysis technology to gauge the sentiment of online conversations in 20 languages. Know in an instant whether consumers are reacting positively or negatively to your new campaign or product launch. Detect critical feedback or negative press early to get ahead of the story and mitigate its impact. Find out how your rivals’ customers feel about their products and services to identify gaps in the market and get an edge on the competition.